Measure of Processes of Care
Consumer Satisfaction

As part of Five Counties Children’s Centre’s commitment to providing quality care to clients and their families, the Centre sends an annual survey to clients and their parents asking for feedback on service and information provided to them.

Here are the 2019 Customer Satisfaction Survey Results. If you have any questions or concerns regarding this survey, please contact Elizabeth Martinell at 748-2337 ext. 320 or 1-888-779-9916 ext. 320.

Part of the Five Counties Consumer Satisfaction Survey includes questions to measure the processes of care (MPOC). For more information regarding MPOC, feel free to view this short video.